This agreement is entered into between FreeTour.com (hereafter referred to as FREETOUR.com) and the owner of the tour / activity/ service or similar listed (hereafter referred to as the Provider). The tour / activity / service or similar, singular or plural, will be herein referred to as "tours". The third party purchaser of accommodation will be herein referred to as “the Customer”.
Free products have a bid fee or commission per booked customer. The bid fee value depends on the destination, which can be identified at the publishing time.
The booking status affects the balance under the following conditions:
Customer books a tour using a credit card but no payment is required at the point of booking. The client must pay the full price of the booking directly to the provider at the activity time/point.
Tour provider’s credit card will be charged 20% of the total booking value once the activity occurs.
Tour provider can reject bookings at no cost within their stated cancellation policy terms. Rejecting bookings after their stated booking cancellation window has elapsed will incur the 20% charge as standard.
In the case of paid products, or positive balance available for withdrawal from Paid bookings, you can claim in the following ways:
The claim process takes 7-10 business days in all cases.
All products have a default cancellation policy, depending on price 0 (free) or paid.
While Freetour.com's unique selling point is its pricing model, the provider may not list tours in any direct competing aggregator website which displays tour price as zero, replicating the original Freetour model. Providers should contact their account manager for more details.
Both parties agree to provide 30 days' written notice in the event of termination of this agreement. In such an event, the Provider agrees to honour all bookings made prior to termination of agreement.
FREETOUR.com is incorporated under the laws of Switzerland. Both FREETOUR.com and The Provider agree that this agreement is entered into under the legal authority of the Swiss courts and this agreement is governed, controlled and interpreted by the laws of Switzerland.
This original English language version of the agreement determines the rights and obligations of both parties and shall override any non-English language versions which may be provided as a courtesy only.
FREETOUR.com reserves the right to update / change the terms of this agreement at its sole discretion with a minimum of 4 days’ notice to the Provider. Should the Provider be opposed to any updates to the agreement they can terminate the agreement no later than 7 days after notification of said changes were issued from FREETOUR.com. In such a case the original agreement terms shall remain in place until termination.
This agreement is personal to the Provider, whether executed by an authorized representative or the Provider, and cannot be transferred to anyone else without FREETOUR.com's written permission. The Provider agrees to inform FREETOUR.com of any intent or order to transfer ownership of the tours to another person, organization, entity or otherwise in advance of such a transfer occurring. This agreement in no way signifies that FREETOUR.com and the Provider are partners in any sense or part-taking in a joint venture.
This agreement is effective from the date of account set-up or listing of tours on FREETOUR.com and/or affiliated partner sites or electronic acceptance (or signature) of these terms and conditions as indicated by an authorized Provider representative.
The email address you provide will be used to receive confirmed booking notifications, group & private tour requests, as well as other service related correspondence from FREETOUR.com. Your submitted name, email address and / or contact number will be included in your customer’s booking confirmation emails so that they may contact you directly if needed, having booked your tour.
Your submitted card details will be used to make applicable charges for services rendered according to our agreed terms of service. Your card details will not be shared with any third party. We use an SSL certificate to secure all transactions and payment is processed by a trusted, secure & reputable payment portal.
This data will be held only as long as your profile remains on the platform, subject to the terms & conditions herein.
You have various rights under the data protection law in connection with our processing of your personal data. You can control your personal data in the following ways:
We collect precise or approximate location data of both tour providers and tour users to enable use of our app's features, including verifying meeting point or collection location between tour providers and users.
Tour Provider Location Data is also requested to run the "live tour" feature which displays active tours on the map in a prospective user's app, allowing them to locate and join tours happening in real time in their vicinity.
Once you have signed up for the Program, you will be provided with a URL link that must be used to identify you when placing a link from your site, email or other communications to the Easy Project website. It is your responsibility to ensure each such link is correctly formatted. You will be solely responsible for the development, operation, and maintenance of your site and for all materials that appear on your site.
FREETOUR.com reserves the right to ask for access to any messenger group, website, social media or any location where our brand is promoted.
At times, FREETOUR.com may reject referrals/affiliates & bookings when the source is not provided or approved by us.
FREETOUR.com shares 50/50, the revenue for any effective booking, including the bid fee commission that FREETOUR.com earns from Free bookings, as well with the commission FREETOUR.com takes from partners when selling paid activities, not limiting individual agreements on pricing when FREETOUR.com is interested in particular cooperation.
Successful booking means: booking status must be Active only (not rejected/not cancelled) within 15 days after the tour date.
Available funds are the confirmed earnings, 15 days post tour.
Pending funds (On-hold): active referred bookings that have less than 15 days.
Company balance: your main account balance (only valid for tour providers).
Affiliates can withdraw available twice a month, from 30€, according to the following conditions:
SEPA countries can claim funds via Bank transfer from 30€. Complete the information requested and proceed with the request.
PayPal: fill the form, but replacing Bank information with your PayPal address.
Bank Transfer: minimum amount 200€ and proceed with previous instructions, adding your bank information.
The term of this Agreement will begin upon our acceptance of your Program application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party notice of termination. Notice by e-mail, to your address on our records, is considered sufficient notice to terminate this Agreement. FREETOUR.com reserves the right to end the Program at any time. Upon Program termination, FREETOUR.com will pay any legitimate outstanding earnings.
FREETOUR.com, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Program, for any reason at any time. Such termination will result in the deactivation or deletion of your Affiliate Account, and the forfeiture and relinquishment of all potential or accrued referral fees in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. FREETOUR.com reserves the right to refuse service to anyone for any reason at any time. Upon the termination of this Agreement for any reason, you will immediately cease use of, and remove from your site, all links to https://freetour.com website and all our images and other materials provided under the Program.
The Company and any of the Company's officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with Freetour.com affiliate program.
Please note, if you should notice any error, glitch, bug or otherwise which hinders or affects the normal functioning of the platform and/or processing of bookings, you are required to immediately report same to us via [email protected]. While such issues are highly unlikely, we reserve the right to halt functionality, without notice, while enacting any fixes and maintenance required. Furthermore, should it transpire that a provider has benefited unduly from such an error, glitch, bug or otherwise, whether intentionally, through neglecting to report same, or unintentionally, we reserve the right to take appropriate action against the provider and/or to offset those undue benefits.